At CM Bespoke Care, we pride ourselves on delivering high-quality, personalised care that meets not only the needs of our clients but also the highest standards of the care sector. With recent changes in UK domiciliary care regulations, we want to keep you informed about what’s happening, how it affects our work, and what we’re doing to stay ahead.
Keeping Pace with CQC’s New Assessment Framework
The Care Quality Commission (CQC) has recently introduced a new Single Assessment Framework, which replaces the previous inspection model. This change is all about making inspections fairer, more consistent, and based on real-time information—not just scheduled visits.
What this means for CM Bespoke Care:
- We’re constantly reviewing and improving the way we collect feedback from our clients, their families, and our staff.
- Our internal quality checks have been updated to reflect the six new CQC evidence categories, so we’re always inspection-ready.
- You’ll see more open communication from us around how we’re performing and where we’re improving.
Training That Goes Beyond the Basics
Delivering safe, compassionate care starts with a well-trained team. The new national training standards mean all home care staff must now receive updated, accredited training in areas like:
- Safeguarding adults and children
- Infection control and medication management
- Dementia awareness, mental health, and autism support
Our commitment: Every member of our team at CM Bespoke Care receives continuous training that not only meets the new requirements but also reflects the bespoke nature of our care.
Embracing Digital Transformation
The move toward digital care planning and eMAR systems is gathering speed—and we’re on board.
We’re working on:
- Implementing secure digital systems for care notes and medication records
- Training all staff on digital tools to reduce paperwork and improve accuracy
- Ensuring every client’s data is stored safely and in line with UK GDPR standards
This helps us spend more time focused on care, and less time on admin—while keeping families in the loop with real-time updates where possible.
Workforce and Recruitment – Raising the Bar
With new recruitment standards in place, we’re further strengthening how we vet and support new team members.
Here’s what we’re doing:
- Thorough background checks, including enhanced DBS and right-to-work verification
- Following ethical recruitment practices, especially when hiring internationally
- Supporting all new staff with robust induction and mentoring programs
What This Means for You
For our clients and families, these regulatory changes mean more transparency, safer care, and a stronger, more skilled team. For CM Bespoke Care, it reinforces our commitment to excellence, flexibility, and trust.
We’ll continue to adapt, grow, and communicate openly with you as the sector evolves. If you have any questions about how these changes affect your care, our team is always here to help.
— The CM Bespoke Care Team
