We’re excited to share that Genie Connect officially launches today at CM Bespoke Care, in partnership with Shropshire Council!
This marks the beginning of an exciting journey into the world of AI innovation in care, with the goal of empowering the people we support to live more independently, stay connected, and feel more in control of their wellbeing — all from the comfort of their own homes.
What Is Genie Connect?
Genie Connect is an AI-powered digital companion, designed to support individuals with daily routines, medication reminders, companionship, and more. Using voice activation and simple interactions, Genie becomes a friendly and helpful presence in the home — always there, always ready to assist.
Whether it’s offering a gentle nudge to attend a virtual appointment, providing helpful updates, or simply being someone to chat to during a quiet afternoon, Genie is all about enhancing care without replacing the human touch.
Working in Partnership with Shropshire Council
This launch is part of a new pilot supported by Shropshire Council, aligning with their vision for smarter, more responsive adult social care. Together, we’re exploring how AI and assistive technology can play a powerful role in supporting people at home — especially those in more isolated or rural settings.
By combining personalised home care with innovative digital tools, we’re building a model of support that’s forward-thinking, flexible, and built around the individual.
Enhancing Lives at Home
At CM Bespoke Care, we pride ourselves on offering high-quality, person-centred care — and this partnership allows us to do even more for our clients. Genie Connect helps extend the support we give beyond scheduled visits, offering:
Reminders for medication, meals, and appointments
Friendly, AI-powered conversation
Important updates and information from the care team
A boost to mental wellbeing and social engagement
This isn’t just about technology — it’s about using innovation to deliver better care and help people feel confident, safe, and valued every day.
Looking Ahead
As this pilot progresses, we’ll be gathering feedback from those using Genie Connect, as well as their families and carers. We’re excited to see how it supports wellbeing and independence — and to share the real-life stories behind the screen.
This is just the beginning of our journey with digital care, and we’re proud to be leading the way in Shropshire.
Stay tuned for updates, insights, and stories from our Genie Connect users.
